Every business has its own fair share of issues and concerns in its operations. Complications such as uncertainty, financial management, and efficiency are among some of them. This can be streamlined by incorporating various IT management systems in the working such as attendance software, employee management software, payroll software, performance appraisal software.  

However, there are also a lot of IT problems that businesses face. Issues such as poor network security, backup issues, online safety are among some of the problems that can be overlooked; especially business owners that need technology for their businesses to run. 

The managed IT services is basically an evolution of the widely known “break/fix” model wherein the company relies on a client or customer to contact them whenever repairs or upgrades are needed. On the other hand, managed services are subscription-based in which the client has a binding contract with the MSP. 

It is therefore important to take into consideration managed IT services for the sake of having a successful business operation. 

What is a managed IT service?

A managed IT service allows entities to outsource their IT operations to a knowledgeable third-party group that specializes in managing these duties or responsibilities . It involves monitoring, maintenance, and support so that IT systems can run smoothy and on top performance. 

These third-party organizations, known as managed service providers or MSPs, are in charge of all or a portion of a company’s IT infrastructure.

Due to the fact that there are generally no in-house IT employees or personnel in smaller organizations, identifying outcomes can be easier. As a result, the MSP will be held accountable for the majority, if not all, of its responsibilities. 

For medium to larger organizations, it involves determining which tasks or responsibilities should be delegated to the MSP so that the internal IT team can focus on strategic objectives.

Business owners, especially small business owners, can benefit from managed IT services. 

One of the reasons why these entities need managed IT services is that employees would not need to do tasks and duties that they were not supposed to do in the first place. For instance, someone in the customer service team doing IT related tasks than attending to clients may do more harm than good in customer satisfaction. 

A Managed IT can assist businesses in saving more money over time by providing services at a fixed monthly rate. This may improve scalability since companies can request as much service as they need without paying for extra infrastructure or hardware that they do not use. 

It can also provide security by making sure that all software, patches, network, and applications are up to date or at the most recent versions. This relieves internal staff of businesses off the burden of keeping track of all essential upgrades, while also providing with piece of mind that confidential company data is always secure.


Choosing the right managed services provider is crucial to the overall success of a business or entity. Making the wrong choice can have a huge impact on the day-to-day operations of a business or organization. 

Cyber Command is a managed services provider in the Southeast of the United States, specializing in Managed IT, Consulting, and DevOps. They provide US-based 24/7 support to keep entities running. Take a look at their website www.cybercommand.com/ for more information about IT services.