Nomad Internet, the nation’s largest provider of rural wireless internet, has launched NomadCares, a limited-time redemption program aimed at giving past-due customers a fresh start. For just $75, eligible users can erase their entire outstanding balance and have their service restored, an initiative the company describes as a “grace-first” approach that places people above profit.
A Fresh Start for Those Who Need It Most
In the face of ongoing economic challenges, including job losses, rising inflation, medical expenses, and personal emergencies, many rural households have fallen behind on essential services like internet access. NomadCares responds to this need by offering a simple solution:
- Pay $75
- Clear the full past-due balance
- Reconnect service within 24 hours
“We created NomadCares for the people who’ve been trying their best and just need a break,” said Jaden Garza, Founder and CEO of Nomad Internet. “We’ve always said we’re here to serve communities that the big providers ignore. But serving people means being there when it’s hard, not just when it’s profitable.”
From Inspiration to Action
The idea behind NomadCares wasn’t sparked by a corporate meeting; it was born from a quiet, personal moment at home.
“I was praying about what we could do to help, and my wife looked at me and said, ‘Someone woke up this morning asking for a miracle. Maybe Nomad is their answer,’” Garza shared. “That hit me. That’s when we decided: we’re not just going to be a provider. We’re going to be a source of hope.”
How It Works
Past-due or suspended customers can visit NomadCares.com, enter their email address, and instantly check their eligibility. If they qualify, they can:
- Pay a flat $75
- Have all existing debt forgiven, regardless of the total amount
- Receive a confirmation email
- Be reconnected within 24 hours
There are no forms to complete, no credit checks, and no judgments. The process is designed to be quick, secure, and accessible.
Restoring More Than Just Service
Internet access is a lifeline in rural areas, connecting families to work, education, healthcare, and their loved ones. When service is disconnected due to financial hardship, the resulting isolation can be severe.
“For too long, companies have treated past-due customers like numbers or liabilities,” said Garza. “But these are human beings with real stories. And we believe that sometimes, the best thing a company can do is just say, ‘We understand. Let’s start again.’”
A Program with Purpose
NomadCares is a natural extension of Nomad Internet’s mission to close the digital divide. The company has built its reputation by offering flexible, no-contract, high-speed internet services to thousands of customers in areas traditional providers often ignore.
“We’ve always believed that if we take care of our people, they’ll take care of us,” Garza said. “NomadCares isn’t just about forgiving debt. It’s about building a bridge back to trust, connection, and community.”
Act Fast
The NomadCares $75 Redemption Program is available now, but only for a limited 48-hour window. Eligible customers are encouraged to act quickly, as this opportunity may not return.
To check eligibility or learn more, visit NomadCares.com.
About Nomad Internet
Nomad Internet is the largest provider of rural wireless internet in the United States, delivering high-speed, reliable service to underserved communities, RVers, travelers, and off-grid households. Built on a mission to connect people, not just devices, Nomad is redefining how internet access can empower those who need it most.